HAVER & BOECKER

Service on every continent, around the clock

1 The extensive range of services is rounded out by a detailed training program at the company’s own technical R&D Center in Oelde or on site

2 Regular maintenance helps ensure a reliable and smooth plant and machine operation

3 Before on-site support becomes necessary, the Haver specialists are able to ideally prepare their service visits via the Internet using the Remote-Service to customers

4 Remote-Service allows operating problems to be detected and removed efficiently. The Haver Service-Pad can play a central role here

5 All service technicians are employees of the Haver Group

All Haver & Boecker

The Haver & Boecker Machinery Division in Oelde/Germany is a specialist in the field of packing, palletizing and loading technology. In addition to the production and sales of complete systems and packing plants, the company offers its customers its Haver Service. This business unit is based on four pillars: commissioning, spare parts, assistance and support. It is set up according to the principles of Total Quality Management.

1 Introduction

130 service employees from 20 countries are ready around the clock when needed worldwide. Their duties include the installation and monitoring of set-up, plant start-up, service and maintenance of machinery. While installation and set-up of new systems is done in close cooperation with customers or local partners, the start-up is done on site without exception by the specialists from the company itself. Experts assure optimum machine/plant settings and adjustments while taking the individual product properties and packaging to be used into account.

All service technicians are...