In 2011, maxit Baustoffwerke GmbH (Fig. 1), which is based in Krölpa, Thuringia, was seeking a solution that would enable the company to manage its increasing quantity of delivery notes and provide its customers with better support at the same time. It also had to be a centralised and standardised solution that could be employed by all five plants affected by the aforementioned challenges, and it was found when a pen which writes on normal paper and simultaneously digitalises (Fig. 2) whatever is written was developed. When a delivery note is filled out on site, the data is sent to the head...
TEXT Claudia Follmann, PR & Marketing, Ontaris GmbH & Co. KG, Wuppertal/Germany